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Contact Us

How Can We Help?

So we can help you as quickly as possible, please select the subject of your query from the following options.

Bookings, Payments & Gift Cards

I would like to make a booking/do you have to book?

Most of our guests are walk-ins. To find the best option for your group, see our booking tool.

Where available, Adventure golf and Foot golf are for walk-ins only - no bookings are required.

How busy is the venue currently?

To see how many groups are currently waiting for a bay, visit your venue page.

I would like to book an event.

To speak to us about booking an event, please fill in our event enquiry form, or call 08081 699700.

I need to cancel/refund my Fast Track booking.

If there is at least a day remaining until your Fast Track slot, please cancel your existing booking using the link in your confirmation email. If you had a paid slot, you will be automatically refunded. Please allow 2-3 working days for the refund to reach your bank account. If you are not able to do this, please get in contact.

I need to change the time or date of my Fast Track booking.

If there is at least a day remaining until your Fast Track slot, please cancel your existing booking using the link in your confirmation email, and book again at your desired time. If you had a paid slot, you will be automatically refunded. Please allow 2-3 working days for the refund to reach your bank account. If you are not able to do this, please get in contact.

I have special accessibility requirements.

If you or someone you care for has a disability or condition which makes waiting difficult, you can apply for an Accessibility Pass.

For anything else, please get in contact and we can assist you personally.

I've been charged more than once / I've been charged for a booking which wasn't successfully processed.

Sometimes failed payments get held by the payment processor for 5-7 working days, after which the hold will be lifted, and funds will become available in your account again. More information.

If 7 working days have already passed, please get in touch so we can assist you further.

I would like information on Memberships and Pricing.

You’ll find all the information you might need on our memberships and pricing page.

I have a query about a gift card.

To view details of your e-gift card purchases, including balances, visit our e-gift card management centre.

To request an expiry date extension, please get in touch.

For any other e-gift card related query, please contact our gift card support team.

Your Topgolf Experience & Personal Data

I would like to get in touch about a recent experience I had at Topgolf.

Please fill in our contact form with full details of your experience and we’ll get back to you as soon as we can.

I would like to make a privacy / data request.

For privacy or data requests, please complete our privacy request form.

For more information on how we use your data, see our privacy policy.

I lost an item at Topgolf.

Please fill in our contact form with details of your lost item, and we’ll be in touch if we locate it.

I lost my Topgolf membership card.

Don't worry! We still have your details on file. You can get a replacement when you next visit for £1.

Dietary Requirements

I have an allergy.

For detailed nutritional and allergen information on each of our menu items, visit our allergens and nutritional information page.

Many items on our menu can be altered to cater for a gluten-free diet. Please speak to an associate before you place your order.

I’d like to know what options you have for vegetarians or vegans.

You’ll find Vegetarian or Plant Based options marked by a (v) or (pb) on our digital menu.

Working with Topgolf

I’m interested in working at Topgolf.
I would like to enquire about Topgolf donating to a charity.

Please complete our charitable donation request form.

I have a media query.

Everything you need will be on our press website.

I’m interested in partnering with Topgolf.

Please visit Topgolf Media for all the information you’ll need.

Something not covered above?

For the quickest response, send us a Twitter or Facebook message. Otherwise, please fill in our contact form and we’ll get back to you as soon as we can.

About Topgolf Entertainment Group Topgolf Entertainment Group is a technology-enabled global sports and entertainment community that connects people in meaningful ways through the experiences we create, the innovation we champion and the good that we do. What started as a simple idea to enhance the game of golf has grown into a movement where people from all walks of life connect at the intersection of technology and sports entertainment. More About TEG »

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