Event Refund Policy | Topgolf UK

Cancellation/Reschedule within 7 Days prior to the start of the event: Topgolf will retain 100% of funds paid to date and 100% of the total contracted event will be forfeited.
Cancellation/Reschedule 8-30 Days from the event date: Topgolf will retain 100% of funds paid to date. 50% of the total contracted event will be forfeited. The remaining amount on file may be used as an event credit for a future event of greater or equal value that takes place within (12) months from the original event date.
Cancellation/Reschedule 31+ Days from the event date: Topgolf will transfer 100% of payment on file for rescheduled events to be used as a credit for an event that takes place within (12) months from the original event date – or – for non-rescheduled events, 25% of the funds paid to date will be forfeited and 75% of the remaining amount will be refunded.

This cancellation policy remains in effect regardless of the weather on the day of the scheduled event as Topgolf can be played regardless of the weather conditions, except for any force majeure event.

Event credits unused within (12) months from the original event date will be forfeited.
Event credits used towards a rescheduled event shall expire upon reschedule and will not be available for use if the event requires an additional rescheduling.