Reminder About Online Scams
Topgolf sometimes gets asked about online giveaways, offers of free game play, and other social media or email promotions. While we offer legitimate promotions and sweepstakes on our own company websites and social media accounts, it is very important to recognize and avoid fake advertisements, malicious websites, and offers related to giveaways from scammers.
Here are several things to be aware of to protect yourself from becoming a victim of online scams:
“Too Good to Be True” Giveaways: At Topgolf, we love bringing people together for play, and we do occasionally offer free game play and exclusive promotions through our official channels. However, we encourage you to be cautious when coming across Topgolf offers on external websites and platforms, as not all deals you find are valid or authorized. While some third-party websites may share legitimate Topgolf offers, others may list outdated, unauthorized, or misleading promotions. If you see a deal that seems too good to be true—especially one that asks for personal or payment information and is not on a topgolf.com domain—be wary.
Fraudulent Emails, Phishing Sites, and False Advertisements: Scammers will sometimes copy emails or clone/spoof websites from legitimate companies like Topgolf to trick you into giving them your personal information, financial details, or passwords. To avoid these “phishing” methods and fraudulent tactics, always check that the URL address, sender’s email, or weblink matches the official Topgolf domain. Watch out for small typos in domain names and email addresses, such as “Topg0lf” or “Topgolff.” Be cautious if a message requests personal details like a credit card number or account password. Always enter our website directly (https://topgolf.com) instead of clicking on links from unknown sources. When purchasing, ensure the site is secure and encrypted (look for "https" in the address bar).
Read the Fine Print: If an offer seems too good to be true, double-check the details. Also make sure that you understand the refund policy and possibility of recurring charges. Buy only from authorized Topgolf retailers and pay with a secure method offering fraud protection.