Important: We have new guidelines around social distancing, protocols to help keep our Guests and Associates healthy and safe, and enhanced disinfecting measures throughout the venue. This is all part of our Commitment to Play Safely.
Fast Track your Way to a Bay
We know that sometimes your time is limited, that's why we've re-launched Fast Track for a limited number of slots.
For groups of max 6 players
Each Fast Track is for 1 bay only and is usable by a maximum of 6 Guests. You can only use this service for a single bay.
Need more than one bay?
Due to health and safety restrictions we're not able to allocate two bays together yet.
Vary depending on day and time. This gets your group to the front of the queue and into the next available bay on check-in.
Fast Track does not include games or food and drinks; these can be purchased once you arrive at the venue. New Guests will also need to purchase a Membership.
TERMS & CONDITIONS
The Guest who makes the booking will be required to be present in order to check in. Bookings do not guarantee that Guests will be provided a bay at the exact time that they selected or arrive on site. To allow for additional health and safety briefings, and purchasing of games and memberships, groups must arrive 30 minutes prior to their time slot. Fast Track bookings are limited to 2-hours or 2-games, whichever comes first. If all bays are full when a Guest arrives, that Guest will be the next in line to receive a bay when one becomes available. If there are already Guests in the queue with a booking, each new addition will then get placed directly behind those Members already in the queue. Multiple bookings made on the same day will be treated as separate, and will not allow for grouping. Reservations may not be redeemed for cash, memberships, or game credit. We are unable to accept gift cards as means of payment for online bookings.
Bookings are refundable up until 24 hours before the booking time. Review the "Cancellation Policy" on your venue's checkout page. If a guest chooses to cancel their booking after 24 hours before their booking slot, they will not be refunded. The guest that booked the reservation will be required to check in at the venue prior to their booking slot. Within 15 minutes of bay assignment, the guest must be present in their bay with game play started, even if their entire party is not present, or else the booking will be cancelled without refund. Furthermore, if the guest has not arrived on site and booked in by 15 minutes after the booking time slot, then the reservation will be cancelled without refund.
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