Our Commitment to Play Safely

We continue to follow our existing industry-leading protocols, which prepare us for unforeseen events like COVID-19. We’ve made changes to protect you and our Associates.

We have new social distancing guidelines, new protocols to keep our Associates healthy and safe, and enhanced disinfecting measures in our outdoor hitting bays.

Topgolf is committed to creating an environment where everyone can play with confidence. We ask that you join us in our Commitment to Play Safely by keeping these things in mind on your next visit:

• Remember to social distance responsibly
• If you’re feeling ill, save your swing for the next time
• If you’ve tested positive for COVID-19, please be sure to stay home until you are well
• Wash hands or use hand sanitizer that is provided in the venue before and after game play

All Associates are required to enter the venue via a designated Associate door and have a health check on arrival. All Associates are required to wear masks at all times, follow frequent handwashing protocols, per CDC guidelines, and socially distance during breaks and meetings.

Our bays provide an outdoor and spacious experience for all Guests with protective bay dividers and 11 feet from tee to tee. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group. New menus have been printed (access also available online through smart phone) and all plates, silverware, condiments will be removed from tables and brought to Guests once seated.

In an effort to minimize crowds on the tee line and maintain appropriate social distancing, we have a strict protocol of a maximum of six people per bay, which is being enforced across all Topgolf venues. Infants and young children are included in the six-person count based on available guidance from local authorities. If you have more than six people in your party, we invite you to book two bays at the venue to ensure your group has a fun and safe experience. Thank you for your understanding as we work to help our Guests play safely.

Guests will be greeted at the front stairs to the venue and explained the new safety measures. Six-foot social distancing markers are placed throughout the lobby and the check-in desk has a safety barrier to mitigate person-to-person contact.

If at capacity, Guests will be asked to wait in their cars or a designated area and not congregate. A text message will be sent when bays are ready.

In some of our venues, Guests are required to wear a facemask due to Local or State orders. Please click here to learn of any requirements for your venue. While facemasks are not required in all venues, we do strongly encourage our Guests to wear one in all common areas of the venue.

To ensure the safety of our Guests and Associates, we will not be accepting cash as a form of payment. All Guests are requested to pay using a valid credit or debit card.

We encourage Guests to bring their own golf clubs, but it’s not necessary. We will continue to provide all Guests with access to complimentary golf clubs, which are disinfected after each group.

According to FDA, there is currently no evidence to suggest that food produced in the United States can transmit COVID-19.

Events have been limited to small parties for the time being and follow the same walk-in safety standards where capacity restrictions allow. We will constantly re-evaluate health standards to decide when to bring larger events back online in a safe manner.