Our Commitment to Play Safely
At Topgolf, we are committed to maintaining a clean, welcoming and inclusive environment to keep our Guests and Associates healthy and safe.
Safety Rules
Combining a few laughs, great food, and hours of Topgolf can create some epic memories. So to ensure everyone has a fun and safe experience, it’s important to follow our safety rules.
We are committed to providing a positive experience for all our Guests and we do not tolerate any acts of racism, violence or discrimination.
It is extremely dangerous to jump, or push others into the safety nets.
Only the person hitting a ball should stand beyond the red line. All other players should stand behind the red line at all times. Players are responsible for the safety of others around them and should always check their surroundings before swinging a club.
For your safety, please avoid standing too close to the edge of the bay on the upper levels.
Remember that golf balls can cause serious injury, so always stay within the bay.
To avoid the possibility of causing injury to our drivers or to yourself, never aim a shot at our buggies on the field.
Running on the build up to your shot is dangerous. All players must hit from the mat at all times. No running starts (we all loved that movie too).
Any Guest under 16, or under 18 after 9pm, must always be supervised by a Guest over 21.
Aim for the targets at all times - how else are you going to score? Hitting golf balls over the boundary netting is prohibited, and all players are responsible for damages or injuries caused by any balls hit outside of the premises. (Topgolf balls report back to us when they’ve lost their way outside our nets…)
Thank you for being courteous and respectful to all Guests and Associates while enjoying your time at Topgolf. Obey all verbal and posted rules and instructions. Use common sense to protect yourself and others. Topgolf is not responsible for lost or stolen items.
IMPORTANT: We have a zero tolerance for breach of our safety rules. A breach of our safety rules may, in our sole discretion, result in termination of play, and/or termination of your ability to play at a Topgolf in the future.
FILMING POLICY: Only small flash photography cameras, point-and-shoot cameras, and cell phones will be allowed for filming at our venues, but no professional lenses or lenses over 3" are permitted. A gimble to stabilize the phone/camera is fine. No drones or audio recorders allowed. If a professional filming crew or a bigger camera(s) is being brought into the venue, please send your filming request to press@topgolf.com a minimum of five business days in advanced for review. NOTE: We do not allow drones or GoPros attached to any Topgolf property.
For more information about visiting or playing at Topgolf, please see our FAQ.
Covid-19 Measures
Maintaining the trust of our Guests and Associates, and continuing to operate safely and responsibly is deeply important to us. We continue to work with local health officials to ensure we are following the latest guidelines.
Topgolf is an outdoor and spacious experience for all Guests with 11 feet from tee to tee.
Topgolf has earned the Ecolab Science Certified™ seal at all US venues. Designed by the experts that help keep hospitals clean, The Ecolab Science Certified Opens an external site in a new window that may not meet accessibility guidelines. program requirements help ensure the venue is cleaned throughout the day and common areas are regularly disinfected.
We require our Associates to complete a wellness check prior to starting to work. Additionally, all Associates must follow frequent handwashing protocols, per CDC guidelines.
Where required by state or local laws or regulations, Guests and Associates will be required to wear a facemask in our venues. A list of venues that require masks to be worn can be viewed here.
Please remember, if you are feeling sick or have tested positive for COVID-19, we ask that you save your swing for another time.