Our Commitment to Play Safely: Learn how we've made it safe for you to have fun. Details
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Our Commitment toPlay Safely

At Topgolf, safety has been and remains our #1 priority. We are committed to maintaining a clean, welcoming and fun environment to keep our Guests and Associates healthy and safe. Let’s Play.

Health and Safety Measures

Maintaining the trust of our Guests and Associates, and continuing to operate safely and responsibly is deeply important to us. To help create the safest environment, we have measures in place designed to protect the health of our Guests and Associates. You can read more about all of these measures in the information below. And remember, if you are feeling sick or have tested positive for COVID-19, we ask that you save your swing for another time.

Safely-Spaced Hitting Bays

Safely-Spaced Hitting Bays

An outdoor and spacious experience for all Guests with 11 feet from tee to tee.

Highest Standard of Cleanliness

Highest Standard of Cleanliness

The entire venue is cleaned throughout the day and all common areas are regularly disinfected. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group.

Associate Health and Safety

Associate Health and Safety

We require our Associates to complete a wellness check prior to starting to work. Additionally, all Associates must follow frequent handwashing protocols, per CDC guidelines.

Facemask Requirements

Facemask Requirements

Since introducing our Commitment to Play Safely, we’ve followed guidance from the CDC and remained in compliance with any state and local government mandates – and we’ll continue to do that now and moving forward. With this in mind, Topgolf no longer requires Guests or fully vaccinated Topgolf Associates to wear a mask in our venues, except where required by state or local laws or regulations. A list of venues that still require facemasks to be worn can be viewed here.

Inside the Hitting Bay

It's Topgolf, with the same fun, energy and good times. And with changes to ensure you can play with confidence, because we always want to do what's right and safe for you and our Associates.

Photo of Topgolf Hitting Bay

Thank You, Healthcare Workers & Teachers

We want to extend a special thank you to all healthcare workers and teachers. To show our gratitude, Topgolf is offering 10% off Topgolf game play plus additional benefits.*

Frequently Asked Questions

How is Topgolf responding to the COVID-19 outbreak?

We continue to follow our existing industry-leading protocols around safety and have implemented our Commitment to Play Safely. We have ongoing protocols to keep our Associates healthy and safe, and enhanced disinfecting measures in our outdoor hitting bays.

Topgolf is committed to creating an environment where everyone can play with confidence. We ask that you join us in our Commitment to Play Safely by keeping these things in mind on your next visit:

  • If you’re feeling ill, save your swing for the next time
  • If you’ve tested positive for COVID-19, please be sure to stay home until you are well
  • Wash hands or use hand sanitizer that is provided in the venue before and after game play
What measures are you taking to ensure the safety and wellbeing of your Topgolf Associates?

We have implemented health and wellness checks for our Associates before arriving for their shifts. We also have robust policies in place regarding frequent handwashing protocols and steps to take should an Associate test positive for COVID-19. In accordance with CDC guidance, we no longer require fully vaccinated Associates to wear face masks.

What is Topgolf’s protocol if an Associate tests positive for COVID-19?

We have proactively developed a protocol for protecting the health of our teams and Guests should an Associate be diagnosed with COVID-19.

  • First, our Associates must inform Topgolf management should they test positive.
  • We also conduct Associate health screenings during shift check-ins.
  • For the safety of our teams and Guests, if an Associate were to have a confirmed diagnosis or does not pass the check-in health screening, the Associate would not be able to return to work in the venue until meeting current CDC guidelines for discontinuing self-isolation.
  • Our dedicated Safety team will inform local health authorities of any positive cases, who will then enact their protocols, if needed, to inform others who they deem to be at risk.
  • Our venue management will review work schedules and in-venue camera footage to identify other Topgolf Associates who may have been exposed and considered at risk of exposure, per CDC guidelines.
  • We have communication protocols in place to inform teams should a positive case occur. We will always do this in a manner that respects an Associate’s privacy and will not disclose an Associate’s personal health information.
  • As part of our Caring Core Value, if an Associate expresses discomfort in working for health and safety reasons related to COVID-19, we will work with the Associate on the options available to them.
  • Finally, we have venue disinfection protocols that continue on an ongoing basis, including our dedicated Porter staff responsible for disinfecting the venue throughout the day and after we close.
What are the steps Topgolf is taking to make the hitting bays a safe area to play?

Our bays provide an outdoor and spacious experience for all Guests with 11 feet from tee to tee. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group. New menus have been printed and are also available online through your mobile device.

Am I required to wear a facemask when visiting Topgolf?

Since introducing our Commitment to Play Safely, we’ve followed guidance from the CDC and remained in compliance with any state and local government mandates – and we’ll continue to do that now and moving forward. With this in mind, Topgolf no longer requires Guests or fully vaccinated Topgolf Associates to wear a mask in our venues, except where required by state or local laws or regulations. A list of venues that still require facemasks to be worn can be viewed here.

Am I required to bring my own golf clubs?

We encourage Guests to bring their own golf clubs, but it’s not necessary. We will continue to provide all Guests with access to complimentary golf clubs, which are disinfected after each group.

Should I be concerned about the safety of my food and beverage items?

According to FDA, there is currently no evidence to suggest that food produced in the United States can transmit COVID-19.

Can I arrange an event or party?

Yes. Event guests are required to follow the same safety standards as our walk-in guests with additional safety measures taken during the event experience including a new approach to check-in, food service and mingling. The size of the party allowed depends on local guidelines and health standards. We are evaluating our approach daily and encourage you to contact the sales experts at your local venue for the most updated capacity allowances.

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