A Message from Our CEO
Watch a video message from Dolf Berle, Topgolf Entertainment Group CEO, regarding what steps we are taking to ensure when you return to Topgolf, you can feel safe and play with confidence.
Our Commitment to Play Safely
When our venues reopen, we’ll be ready to safely welcome you back into our outdoor hitting bays with 11 feet from tee to tee. We have new guidelines around social distancing, protocols to help keep our Guests and Associates healthy and safe, and enhanced disinfecting measures throughout the venue.
Venue Opening Updates
We are working hard to safely welcome you back. As we prepare to open our doors and our bays again in select locations, we’ll provide updates on reopen dates and hours on our Locations page.
Thank You, Healthcare Workers
We want to extend a special thank you to all the healthcare workers who are on the front lines for us now, and always. To show our gratitude, Topgolf is offering 10% off Topgolf game play plus additional benefits through August 31, 2020.*
Health and Safety Measures
We are implementing new measures around Guest and Associate health and safety, and working with state and local health officials to ensure we are following reopening guidelines.
In order to make sure your visit is a safe one, we need a little help from a very important person: you. Please help us by abiding by these new safety measures and respecting other guests’ space throughout the venue.
Responsible Social Distancing
Six-foot social distancing markers will be displayed throughout common areas, along with a bay capacity limit of six people.
Safely-Spaced Hitting Bays
An outdoor and spacious experience for all Guests with protective bay dividers and 11 feet of space between bays.
Highest Standard of Cleanliness
The entire venue is cleaned throughout the day and all common areas are regularly disinfected. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group.
Associate Health and Safety
Every Associate is required to have a health check prior to starting work, wear a mask at all times and wear gloves while handling food and drink. Additionally, all Associates must follow frequent handwashing protocols, per CDC guidelines.
Inside the Hitting Bay
It's Topgolf, with the same fun, energy and good times. And with changes to ensure you can play with confidence, because we always want to do what's right and safe for you and our Associates.
Frequently Asked Questions
How is Topgolf responding to the COVID-19 outbreak?
We continue to follow our existing industry-leading protocols, which prepare us for unforeseen events like COVID-19. We’ve made changes to protect you and our Associates. We have new social distancing guidelines, new protocols to keep our Associates healthy and safe, and enhanced disinfecting measures in our outdoor hitting bays. Topgolf is committed to creating an environment where everyone can play with confidence. We ask that you join us in our Commitment to Play Safely by keeping these things in mind on your next visit:
|
What measures are you taking to ensure the safety and wellbeing of your Topgolf Associates?
All Associates are required to enter the venue via a designated Associate door and have a health check on arrival. All Associates are required to wear masks at all times, follow frequent handwashing protocols, per CDC guidelines, and socially distance during breaks and meetings. |
What are the steps Topgolf is taking to make the hitting bays a safe area to play?
Our bays provide an outdoor and spacious experience for all Guests with protective bay dividers and 11 feet of space between bays. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group. New menus have been printed (access also available online through smart phone) and all plates, silverware, condiments will be removed from tables and brought to Guests once seated. Bay capacity is capped at six people. This is subject to local or State orders. Visit your venue homepage for more information prior to visiting Topgolf. |
Are there any changes to the check-in procedure?
Guests will be greeted at the front stairs to the venue and explained the new safety measures. Six-foot social distancing markers are placed throughout the lobby and the check-in desk has a safety barrier to mitigate person-to-person contact. If at capacity, Guests will be asked to wait in their cars or a designated area and not congregate. A text message will be sent when bays are ready. *Guests will be required to make a single bay reservation online prior to arrival at Topgolf NW Arkansas - Rogers. |
Am I required to wear a facemask when visiting Topgolf?
Although face coverings are recommended, they will not be required when visiting Topgolf unless required by local or State orders. Visit your venue homepage for more information prior to visiting Topgolf. *Guests will be required to wear a facemask when inside the venue at Topgolf NW Arkansas - Rogers. |
Am I required to bring my own golf clubs?
We encourage Guests to bring their own golf clubs, but it’s not necessary. We will continue to provide all Guests with access to complimentary golf clubs, which are disinfected after each group. |
Should I be concerned about the safety of my food and beverage items?
According to FDA, there is currently no evidence to suggest that food produced in the United States can transmit COVID-19. |
Can I arrange an event or party?
Events have been limited to small parties for the time being and follow the same walk-in safety standards where capacity restrictions allow. We will constantly re-evaluate health standards to decide when to bring larger events back online in a safe manner. |